What Do Customers Want?

What Do Customers Want?

What I love about Microsoft Outlook is their Clutter Box. It is where all my unsolicited e-mail goes. It is where all the monthly e-mails I get from all sorts of people go – you know, the ones you never read. It even “learns” my reading habits and sends to...
Filler Words, You Know?

Filler Words, You Know?

Did you like, get scolded as a teen for like, using “like” too much? These filler words probably look really awkward in writing, and can come across as downright unprofessional. But are they really an issue in spoken dialogue? The answer to this question is uh…...
3 Ways to Add Credibility to Your Website

3 Ways to Add Credibility to Your Website

If you live in a town or city, look outside at the people on the street, on the train or subway, or even in the elevator, what are they doing.  I would venture that half of them are on a smart phone or tablet searching the web.  What are they looking at, maybe videos...